Digital inspection, under the hood

The problem

The "we found one more thing" phone call goes badly: the customer can't see it, gets suspicious and says no. With a photo and a price per line, they decide on their own, calmly.

The model

Each checklist item has a state (OK, Watch, Urgent), a note, a photo and a price. Only items that aren't OK go into the quote.

Table	What it holds
inspections	One per vehicle and visit: mechanic, sent time and approval time.
inspection_items	Checklist item: state, note, photo, price and whether the customer accepted.
photos	Files in cloud storage, with a single-use link for the customer.

Approval

The customer accepts or declines each line. Urgent lines start accepted but can be declined. The approved total is what the garage can do without calling again.

// Só o que não está OK vai para o orçamento.
// O que é urgente nasce aceite: o cliente pode recusar,
// mas tem de o fazer de propósito.
function setLevel(id, level) {
  set(id, { level, accepted: level === "urgente" });
}
const quote = ITEMS.filter(id => checks[id].level && checks[id].level !== "ok");

What I'd do differently in production

Photos would go to cloud storage and the customer would get a single-use link by text. In this demo the photos stay on your phone and vanish on reload.

// O total aprovado é o que a oficina pode fazer sem voltar a ligar.
const total = quote
  .filter(id => checks[id].accepted)
  .reduce((sum, id) => sum + checks[id].cents, 0);